Refund & Returns

We accept returns and refund requests within 30 calendar days from the date you receive your order.

Eligibility

To qualify for a return or refund:

• The item must be unused, unwashed, undamaged and in its original packaging.
• All tags, accessories and original parts must be included.
• Customized, clearance or final-sale items are not eligible for return or refund.

How to Submit a Request

Please contact our support team first before sending back any goods. Include your order number and photos of the item when you send the message. We will reply with return instructions and the return address.

Return Shipping

Return shipping fees are the responsibility of the buyer, unless the item arrived defective, broken or wrong due to our mistake.

Refund Timeline

Once we receive and inspect your returned item, we will process your refund within 3–5 business days. Refunds will be issued to your original payment method. The time for funds to show in your account depends on your payment provider.

Damaged / Wrong Items

If you receive defective, damaged or incorrect items, please contact us within 7 days of delivery with photos. We will arrange a replacement or refund for you at no extra cost.

Partial Refund

We reserve the right to issue a partial refund if the item shows signs of use, missing accessories or damaged original packaging.

If you have any questions about returns and refunds, please get in touch with our customer support.